Disclaimer

Effective Date: January 1, 2025

The information provided by GatiExpressCargo ("we", "us", or "our") on our website and through our services is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

1. Website Content Disclaimer

1.1 Information Accuracy

While we strive to ensure that all information on our website is accurate and up-to-date, we do not guarantee the completeness, accuracy, or timeliness of the content. Information may be changed or updated without notice. Prices, service descriptions, and availability are subject to change.

1.2 No Professional Advice

The content on this website is provided for informational purposes only and should not be considered professional advice. Any reliance you place on such information is strictly at your own risk. For specific advice related to your moving needs, please contact our team directly for a personalized consultation.

2. Service Disclaimer

2.1 Quote Estimates

All quotes and estimates provided are approximate and based on the information you supply. Actual costs may vary depending on:

• Actual volume and weight of goods
• Distance and accessibility of locations
• Additional services required
• Unforeseen circumstances during the move
• Seasonal demand and market conditions

Final pricing will be confirmed in writing after a detailed survey and assessment of your requirements.

2.2 Service Availability

While we make every effort to provide services as scheduled, we cannot guarantee service availability on specific dates. Availability is subject to booking capacity, weather conditions, and operational constraints. We reserve the right to reschedule or decline service bookings.

2.3 Delivery Timeframes

Estimated delivery dates and timeframes are approximate and not guaranteed. Actual delivery may be affected by traffic, weather, road conditions, government restrictions, vehicle issues, or other factors beyond our control. We are not liable for any losses, expenses, or damages resulting from delivery delays.

3. Limitation of Liability

3.1 General Limitation

To the fullest extent permitted by law, GatiExpressCargo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or similar harmful components
• Any errors or omissions in content
• Any conduct or content of third parties

3.2 Goods in Transit

Without purchased transit insurance, our liability for loss or damage to goods is limited as per standard carrier liability regulations. We are not liable for:

• Damage due to inherent defects or nature of the goods
• Damage resulting from improper or inadequate packing
• Loss or damage to items not properly declared or inventoried
• Acts of God, including natural disasters and extreme weather
• War, terrorism, civil unrest, or government actions
• Normal wear and tear during transit

3.3 Third-Party Services

We may engage third-party service providers for certain aspects of our services. We are not responsible for the acts or omissions of such third parties. Any claims related to third-party services should be directed to the respective service provider.

4. Website and Technology Disclaimer

4.1 No Warranty

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

4.2 Technical Issues

We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not liable for any technical failures, interruptions, or downtime that may affect your ability to access our website or services.

4.3 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by GatiExpressCargo. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with the use of any third-party content or services.

5. Testimonials and Reviews Disclaimer

Testimonials and reviews displayed on our website represent individual experiences and opinions. They do not necessarily reflect the views of GatiExpressCargo. Results may vary, and we make no guarantee that your experience will be identical to those expressed in testimonials.

While we make efforts to verify testimonials, we cannot guarantee their authenticity or accuracy. Testimonials should not be considered as promises or guarantees of specific outcomes.

6. Image and Media Disclaimer

Images, videos, and graphics displayed on our website are for illustrative purposes only. Actual vehicles, equipment, staff, and service execution may differ from those shown. Images may be stock photos or representative examples and do not constitute a guarantee of specific service delivery.

7. Jurisdiction and Legal Compliance

Our services are intended for customers within India. We make no representation that our services or website content are appropriate or available for use in other locations. Those who access our website from other jurisdictions do so at their own initiative and are responsible for compliance with local laws.

8. Pricing and Payment Disclaimer

All prices displayed on our website are subject to change without notice. Pricing may vary based on location, distance, volume, services selected, and seasonal demand. Special offers and discounts are subject to terms and conditions and may be withdrawn at any time. We are not obligated to honor pricing errors or discrepancies.

9. Force Majeure

GatiExpressCargo shall not be liable for any failure or delay in performance of our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, storms)
• Acts of war, terrorism, or civil unrest
• Government restrictions, lockdowns, or curfews
• Pandemics or public health emergencies
• Labor strikes or disputes
• Utility failures or telecommunications outages
• Accidents or vehicle breakdowns

10. Insurance Disclaimer

Transit insurance, when purchased, is provided through third-party insurance providers. Coverage terms, exclusions, and claim processes are governed by the insurance policy document. We act only as a facilitator and are not responsible for claim denials, delays, or disputes with the insurance provider.

Customers are strongly advised to read and understand the insurance policy terms before purchasing. Not all items may be eligible for insurance coverage, and certain exclusions may apply.

11. Customer Responsibility

Customers are responsible for:

• Providing accurate and complete information
• Declaring all valuable, fragile, or prohibited items
• Ensuring proper packing if opting for self-packing
• Being available or designating a representative during service delivery
• Inspecting goods at the time of delivery and noting any visible damage
• Complying with all applicable laws and regulations

Failure to fulfill these responsibilities may affect service quality, insurance claims, and dispute resolution.

12. Changes to This Disclaimer

We reserve the right to modify this Disclaimer at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes constitutes acceptance of the updated Disclaimer.

13. Contact Information

If you have any questions or concerns about this Disclaimer, please contact us:

Last updated: January 1, 2025